For professionals in the drinking water sector, whether you are a public health official, a field operator, a treatment plant manager, or a town council member, protecting community public health is the cornerstone of our daily work. Every infrastructure upgrade, daily monitoring check, and emergency response is driven by the commitment to deliver safe, reliable drinking water.
One of the key aspects of operations and maintenance planning is understanding and planning to prevent the potential public health risks of low-pressure events and main breaks. In order to support your response to these sometimes routine but crucial events, the Water Quality Control Division would like to present a review of recent epidemiological research and outline how our policies support your local response.
The Science: Recent CDC Findings on Low Pressure Events
The Centers for Disease Control and Prevention (CDC) recently published a cohort study investigating the health effects of low-pressure events in drinking water distribution systems across the United States. A low-pressure or pressure-loss event is when pressure in the water distribution system drops significantly below the normal operational pressure of 35 psi. For example, system operators may intentionally reduce pressure in the distribution system when they install, replace, or repair water lines. Broken water mains, failed pumping systems, power outages, leaking storage tanks, and high demand, such as fire flow, can cause unplanned pressure loss within part or all of the distribution system. Low pressure can cause drinking water contamination through backflow events, intrusion of groundwater or standing water around distribution pipes, disruption of distribution system biofilms, and other microbial or chemical contamination events leading to increased risk of widespread illness.
Understanding the data helps us optimize our preventative and emergency response measures. Here are the key takeaways from the study:
- Gastrointestinal Risk: Households exposed to low-pressure events were found to be at a 20% higher risk for highly credible acute gastrointestinal illness (HCGI) compared to unexposed households.
- Respiratory Illness: The study detected no association between low-pressure events exposure and acute respiratory illness (ARI).
- Vulnerable Infrastructure: Event-level characteristics significantly impacted health risks. Households faced a higher risk of HCGI during low-pressure events involving older pipes (49–93 years), smaller pipe diameters (2–6 inches), iron pipes, or pipes submerged in trench water during repair.
- Mitigation Matters: Crucially, the risk of HCGI was higher when utilities did not disinfect the pipes and equipment before returning the water main to service. This highlights that adherence to standard distribution repair practices directly reduces community illness.
Colorado’s Culture of Protection: WQCD Policy and Guidance
At the WQCD, we view properly responding to main breaks and low-pressure events not just as operational hurdles, but as critical public health interventions. To help systems navigate these events, the Division utilizes Drinking Water Program Policy DW-1 and the Pressure Loss and Main Break Response Guidance.
When responding to an acute health threat or pressure loss, WQCD expects systems to follow these core protocols to safeguard public health:
- Swift Communication with the CDPHE: If greater than than 50% of the distribution system or greater than 100 service connections are affected by the low-pressure or no-pressure event, systems are required to notify the department as soon as possible via our 24-hour Incident Reporting Line at 1-877-518-5608. If the pressure loss is less than 50% or 100 service connections, the system can report the event via email to cdphe.wqacutes@state.co.us. See Pressure Loss Main Break Response Guidance for an email and door hanger template that can be used for smaller outages.
- Swift communication with customers:
- Outages Without an Advisory: For standard service interruptions that do not trigger a formal advisory, systems must notify all affected customers either verbally or by utilizing door hangers. This notice should inform residents of the expected duration of the outage and instruct them to flush their own plumbing by running cold water taps once service is restored. Be sure to warn customers that system flushing can stir up sediment and cause discolored water, and advise them to temporarily avoid using hot water or washing laundry.
- Boil or Bottled Water Advisories: If the pressure loss poses an acute health threat that results in a boil or bottled water advisory, the situation requires a formal Tier 1 public notice. This notice must meet strict regulatory standards, and all steps in the process, from issuing the public notice to repairing the cause of the pressure loss and lifting the boil advisory, must be completed while in consultation with WQCD.
- Safe Excavation and Repair: Whenever possible, maintain pressure in the main during the entire repair process to prevent contamination. If pressure is lost, crews must keep the excavated pit water level below the break and plug all pipe openings when unattended.
- Rigorous Disinfection and Flushing: As supported by the CDC study, disinfection is non-negotiable. Crews must disinfect the interior of all repair pipes and fittings with a 1% chlorine solution. Once repaired, the affected areas must be flushed at a minimum velocity of 3 feet per second (ft/sec) until clear, and disinfected following AWWA C651 standards or Department-approved SOPs.
- Bacteriological Verification: Repair work is not complete until the water is proven safe. Systems must conduct bacteriological testing at representative locations. The number of required total coliform samples depends on your system's size and the scope of the outage. If any sample tests positive for total coliform, the flushing and disinfection procedures must be repeated until all results indicate safe conditions.
A water main break tests the resilience of both our infrastructure and our response protocols. By utilizing data-driven practices and adhering to WQCD guidance, operators and municipal leaders can confidently mitigate risks and uphold our shared mission: protecting the health of every community in Colorado.
➽ Kyra Gregory Local Assistance Unit Manager, Acute Drinking Water Team Member
➽ Chelsea Cotton, P.E. Lead Drinking Water Engineer, Acute Drinking Water Team Lead
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