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Wednesday, October 28, 2020

Tips for Drinking Water File Uploads



The Drinking Water Portal is an easy-to-use, online way for water systems and laboratories to submit drinking water compliance data, reports and other files. The Portal is located at wqcdcompliance.com/login. Please note that first-time Portal users must create an account.

Best Portal Practices

  • Water systems and labs should submit compliance data in CSV (comma-separated values) file format. All other files must be in PDF or Excel format. Labs may not submit data as PDF or Excel files. 
  • Systems should always check with the lab first before trying to submit data via the portal. Many labs will submit the data on the system’s behalf. Checking with the lab will help prevent double reporting, reduce any possible errors, and improve data processing. 
  • When submitting files, ensure you select the correct file category type:
    • Certifications - PN or CCR or Seasonal Start-Up: Files related to Public Notification, Consumer Confidence Rule, or Seasonal Start-Up Certifications.
    • Enforcement: Files related to Department-issued Enforcement Orders (only use if the water system has an open enforcement order).
    • Inventory - System Updates: Contact updates, population forms, inactivation forms.
    • Inventory - Rule Updates: Files related to drinking water rules, such as Lead and Copper sample sites or materials evaluation, Total Coliform sample sites, sample site maps, LT2 sampling plans.
    • Requests and Other Certifications: Lead and copper consumer notification forms, construction completion form (as-built),  Level 1 assessments, responses to compliance advisories, DBP OEL report, and other general correspondence.
    • Complete Monitoring Plan: A complete monitoring plan (ALL sections included). Please do not use this category for individual sections.
    • Sanitary Survey Inspection: Responses to sanitary survey inspection items or Cross-connection Control Extension Applications. Please use “Certifications - PN category” if submitting a public notice.

Don’t forget to submit! 

Uploading files to the Portal is a two-step process. First, you will transfer files to your File Cabinet, then use row checkboxes to select files. Once selected, click the ‘Submit selected files button’. Continue to the final confirmation page to complete the submission of the files.

Compliance specialists are unable to accept final data or file submittals via email. Upload of data and files via the Portal is the preferred method, although fax or US mail may be used.

For questions related to your Portal account and file upload, please refer to the help tab at the top of the portal screen.

➽ Haley Orahood and Alex Hawley, Drinking Water Compliance